Geography Trends Q4 EMEA and the UK

United Kingdom

Market Dynamics

Q4 Automobile Summary

Overall (Moderate)

Market conditions are stable, although claims inflation remains a challenge. Insurers continue to focus on rate strength, but this has generally amounted to only modest rate increases. Renewals are often agreed early. Competition is healthy for well-performing new business risks, and insurers are competing not only on price but also on other factors.

Pricing (+1-10%)

While increases are typically proposed by insurers, they can often be reduced to modest levels through negotiation.

Capacity (Ample) Appetite is strong as insurers look to grow in this space. As a result, capacity is sufficient. Tech insurers have become more prevalent in the market.

Underwriting (Flexible) Insurer growth goals are reflected in underwriting attitudes and behaviors, with most insurers demonstrating sensibility and doing what they can to retain or win business.

Deductibles (Flat) Broad mandates are not being applied; each risk is reviewed on its own merits. Expiring deductibles can be achieved in most cases.

Coverages (Stable) Coverage is statutorily determined and as such generally stable.

A Look Ahead (Challenging) Tech insurers may gain further traction, dependent on loss ratios, in the growing gig economy. Insurers are expected to continue to evolve their strategies around electric vehicles in commercial fleets.

Q4 Cyber Summary

Overall (Challenging)

Market conditions are very challenging. As ransomware incidents continue to increase, insurers are implementing more stringent underwriting approaches resulting in a reduction in available capacity.

Pricing (>+30%)

Rate increases are risk-specific based on claims history, cyber security risk posture, sector, segment and positioning of premium at last renewal. There are extreme variations in pricing outside of the average, particularly in the mid-market segment.

Capacity (Constrained) Due to the increase in severity of ransomware attacks and the resultant increases in claims costs, insurers are characterizing attachment points of under £30M as high risk, resulting in less capacity for both renewal and new business. It can be very challenging to find capacity for risks without sufficient cyber security controls.

Underwriting (Rigorous) The key drivers of past ransomware incidents, both in terms of frequency and severity, are being carefully reviewed as part of the underwriting process. This is resulting in a continued increase in underwriting questions and individual risk underwriting in all segments.

Limits (Decreasing) Insurers are managing their limits and continuing to reduce them, particularly in the mid-market and large corporate segments. Ransomware sub-limits and co-insurance restrictions are being applied in circumstances where the cyber risk posture is deemed inadequate. The Aon Client Treaty and the Aon Excess Cyber Facility are important tools in achieving requested limits.

Deductibles (Increasing) There is a continued increase in minimum deductible levels across segments with a clear insurer focus on larger retentions to drive positive action and better risk management.

Coverages (Restricting) Broad coverage remains available although it is being reduced based on individual risk factors. Business Interruption coverage, in some cases, is being restricted, with increased Waiting Periods and restrictions in System Failure coverage.

A Look Ahead (Challenging) A challenging marketplace is expected to continue, with price increases and restricted capacity. Insurers’ primary concern will be systemic risk and aggregation exposures / managing the impact of a single event on their portfolio. Insurers are expected to take further actions to manage this in 2022.

Q4 Employers Liability/Workers Compensation Summary

Overall (Challenging)

Market conditions are challenging as claims inflation continues to rise, insurers impose rate increases where possible, and COVID-related uncertainty continues.

Pricing (+1-10%)

Modest rate increases remain common and are based on individual risk characteristics such as risk management, risk retention strategies and loss experience.

Capacity (Ample) Capacity is sufficient for most placements – even the largest towers; however, some insurers are offering capacity only in conjunction with another line of coverage like Professional or Auto.

Underwriting (Rigorous) Underwriting is rigorous, and additional, detailed underwriting information is required, driven in some cases by reinsurer requirements. Robust underwriting information and insight is important to securing favorable placement outcomes.

Limits (Flat) Expiring limits can be achieved in most cases.

Deductibles (Flat) Deductibles are not common for this cover as it remains cost-effective to purchase ground up limits. Where deductibles do exist, they can be renewed at expiring levels.

Coverages (Stable) Coverage is largely driven by statute and remains stable.

A Look Ahead (Challenging) Current market conditions are expected to continue well into 2022 as strategies and budgets were established in advance.

Q4 Trade Credit Summary

Overall (Moderate)

Government measures to protect the economy have led to stable Trade Credit market conditions for most sectors with continued low levels of insolvency and related claims. However, insurers remain highly cautious as government measures taper off, and insolvency levels increase from their low base, with the travel and hospitality sectors, in particular, drawing a watchful eye.

Pricing (Flat)

Remediation that has taken place over the past two years - combined with current low loss activity - has precipitated a rate environment with minimal upward pressure.

Capacity (Ample) Appetite is stable and capacity is sufficient for most sectors.

Underwriting (Flexible) Underwriters, seeking profitable growth, are accommodating and pragmatic in their underwriting approaches.

Limits (Increasing) Credit limits have increased as underwriters look to support economic recovery, restocking efforts, and higher prices stemming from inflationary pressures.

Deductibles (Flat) The current low loss environment in terms of both frequency and severity has served to minimize upward pressure on risk share mechanisms.

Coverages (Broadening) Expanded coverages are available as underwriters consider options for achieving profitable growth.

A Look Ahead (Moderate) Barring any sudden economic shocks or surprises, stability is expected in the near term. The return of insolvencies as government support measures taper off, continued supply chain disruption, inflationary pressures and increases in costs of borrowing are expected to affect the market in the longer term.

Q4 Casualty/Liability Summary

Overall (Challenging)

The market remains challenging, as underwriters reduce their lines, ventilate layers, increase pricing, and tighten terms and conditions.

Pricing (+1-10%)

Modest rate increases continue for most risks; however, poor performing risks and/or challenging risk types such as mining with tailings storage facilities, energy, and wildfire-exposed power are experiencing more material adjustments.

Capacity (Constrained) Capacity constraints continue as insurers deploy capacity management strategies.

Underwriting (Rigorous) Underwriting is rigorous, and additional, detailed underwriting data is required, even for renewals.

Limits (Flat) Expiring limits can be achieved in most cases; however, coinsurance and/or more layers are required. This reduces competitive tension as more insurers are required to execute a program rather than compete for it.

Deductibles (Increasing) Underwriters are pressuring to increase deductibles in cases where there is perceived exposure, no change to deductibles over a long period, inflationary pressures, claims frequency, and/or a heightened litigation climate with an increase in costs and awards.

Coverages (Restricting) Underwriters continue to transition toward standard wordings and toward removing extensions of cover that may be more exposed.

A Look Ahead (Challenging) Current market conditions are expected to stabilize, with an easing of price increases during 2022.

Q4 Directors and Officers Summary

Overall (Challenging)

Market conditions have eased throughout 2021 following the substantial market correction that occurred in the previous 12 months. New capacity has entered the market and early signs point to an expansion of insurer appetite and a focus on achieving growth goals.

Pricing (+11-30%)

Price increases remain the norm, but have decelerated from the very significant increases of 2020 and earlier in 2021. New capacity entering the market has been a key factor, driving greater market competition. In some cases, price reductions have been achieved on excess lines at higher attachment points.

Capacity (Ample) Capacity is sufficient as a number of new insurers entered the market in 2021. New business appetite is improving for low-medium risk profiles; however, caution remains on COVID-19 impacted sectors.

Underwriting (Prudent) While detailed risk information remains a requirement, underwriting behaviors are beginning to shift. Following a sustained period of portfolio correction, there are early signs of an appetite expansion and new growth goals.

Limits (Flat) Limit management strategies previously deployed to rectify portfolio exposure are being managed to year-end; however, signs are emerging that additional limit deployment opportunities may be available in 2022.

Deductibles (Flat) Expiring deductibles can be achieved in most cases.

Coverages (Stable) Coverage remains stable; however, insurers continue to scrutinize certain areas of coverage such as investigations cover, entity cover, insolvency, and discovery periods.

A Look Ahead (Moderate) Market appetite is showing signs of returning to a focus on growth, which should serve to increase market competition and further stabilize pricing and capacity.

Q4 Property Summary

Overall (Challenging)

Conditions remain challenging with rate corrections continuing across-the-board. However, where previous corrections have been applied the current, additional increase is moderating. Appetite and competition is expanding for certain sectors and/or where risk management progression can be evidenced. Early preparation, insurer engagement, robust information and contingency plans remain the recommended foundations of a successful strategy in this market.

Pricing (+11-30%)

Rates continue to increase; however, corrections are moderating, especially for risks which have already experienced significant rate change in recent years. For "light" occupancies or where there is a demonstrated commitment to risk management, competition is now also helping to contain the level of increase.

Capacity (Constrained) Capacity is sufficient to satisfy the limits required for risks in most occupancies. Challenges remain for risks in specific "heavy" industry sectors, such as; food, chemical, and waste, where insurer appetite is limited.

Underwriting (Rigorous) Underwriters continue to be thorough in their reviews. The extensive demands for information that have been a clear trend in the current hard market remain. Strong response to these requests is the key to unlocking capacity and outperforming against the general market stance. Central / Head Office underwriting strategies remain in place for most insurers; however, they are less stringent than in the past, and insurer focus on "rating adequacy" is supporting this trend.

Limits (Flat) Limits are generally stabilizing; however, a focus remains on certain areas of cover such as Natural Catastrophe and Contingent Business Interruption. In these areas, pressure continues for detailed information and limit reductions are often imposed if this is not forthcoming.

Deductibles (Increasing) There is upward pressure on some deductibles / retentions, although increases are more common on those risks that have not seen previous correction in retention levels in the current hard market or for those more challenging sectors and/or loss impacted programs. Deductible increases also continue to be a strategy utilized by some insureds to offset premium increases and capacity challenges.

Coverages (Restricting) As a result of underwriting strategies set centrally at Head Office, certain areas of cover, including Natural Catastrophe, Contingent Business Interruption and Machinery Breakdown, remain under pressure. Strikes, Riots and Civil Commotion cover remains a challenge, but less so than in 2020. The reinsurance market and treaties will continue to have an impact on cover, especially related to Cyber and Communicable Disease.

A Look Ahead (Challenging) Current market trends are expected to continue and will be influenced by the outcomes of treaty renewals, adverse loss experience, and emerging factors such as claims inflation. Moderate rate increases are expected to continue where rates have previously been corrected. Risks with lighter occupancies, strong risk management and detailed information will likely drive competition and outperform the "average" conditions. Capacity is expected to be sufficient for most risks, although heavy industry occupancies will remain challenged. Early planning, robust, timely response to information demands, insurer engagement and alternative program design remain the recommended foundations of a robust broking strategy in this market.

Asia Pacific: Regional Market Dynamics

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